Privacy

This Policy is designed to assist you in understanding how this site collects, use and safeguards the personal information you provide to Helios, LLC and to assist you in making purchases.

What Information Do We Collect and How Do We Use it?
When you visit this site you may provide Helios, LLC with two types of information: personal information you actively choose to disclose ("Active Information") through making a purchase or contacting Helios, LLC, and use information collected, in a way not visible to you, on an aggregate anonymous basis as you and others browse this site ("Passive Information"). Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described herein.

Active Information You Disclose For Purchase
If you make a purchase, Helios, LLC collects your name, billing address, billing phone number, email and credit card information. Helios, LLC uses such information only for processing your order and to contact you via email to notify you of updates. Helios, LLC will not share any personal information with any other party without your explicit consent, unless required by law or in the normal provision of the Service.
If you choose to contact Helios, LLC via email, snail mail, SMS messages or telephone, Helios, LLC may retain such information also. Helios, LLC will never send you SMS messages without your prior consent.

Security
Helios, LLC takes seriously the security of all information associated with visits to our Site, and takes all reasonable precautions to protect this information. In addition, for sensitive information (such as credit cards) Helios, LLC uses industry best practice encryption technology (SSL) to ensure this information is protected when being sent over the Internet.

Passive Information Collected
Our site utilizes a standard technology called "cookies" to collect information about how this site is used. Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at this site, the sites visited just before and just after this site. Passive Information is collected on an aggregate basis without any association to your personal information so that you remain anonymous. If you do not wish to transmit "cookie" information about yourself, you may turn off the cookie function in your web browser; please consult the "Help" section of your browser to correctly do so.

We use Passive Information to gather information about our users and to enhance and design this site to make it easier, faster and friendlier to use. Additionally, cookies help Helios, LLC gather information about how many people visit this site, when they visit, and how they use this site.

What is a Cookie?
Cookies are a feature of web/internet browser (Internet Explorer, Netscape Navigator, Mozilla, Chrome, etc.) application software that allows web sites, databases, web servers, and web based
applications to recognize the clients and or users computer used to access a web site. They are small pieces of code that store specific data accessed or used by a client/users web browser on a site to store preferences, usernames, passwords, or just to simplify future interactions with the site by the same computer, or to use the information to streamline the clients/user's transactions on related web pages. Cookies make it easier for a client/user to move from web page to web page and to complete transactions over the Internet. Cookies make your online time easier and much more personalized.

Sharing Information with the Government or As Otherwise Required by Law
We may be required by law or government agency to disclose both Active and Passive Information you have provided to Helios, LLC and will do so if required by law or subpoena, or for enforcement of or claims regarding our purchase agreement license.

How Do We Secure Active Information and Passive Information?
We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss or destruction of Active Information and Passive Information. Other communications you may have with Helios, LLC via email or snail mail may not be secure unless Helios, LLC advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with Helios, LLC through these means, you are assuming the risk of doing so and Helios, LLC requests that you do not send or post sensitive information through these means.

How to request not to Receive Information from Helios, LLC, and how to change, delete, correct, or add to your personal account information?
If you desire not to receive information or be contacted by us, or if you wish to change, delete or correct your information, please send Helios, LLC an email to sales@gohelios.com.

If you choose to visit Helios, LLC, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Indiana.

We reserve the right to revise or change this policy at our discretion. Frequently check back on www.gohelios.com as this policy may be revised or changed from time to time without notice to you.

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